Today, businesses increasingly recognize people as their greatest asset. Employee experience is no longer a simple box to check but a essential HR strategy to set up. However, when hiring globally with an EOR, you’re may not be fully in charge of your employee experience. To mitigate the risk of a poor employee experience, it is pivotal to assess the employee experience when using an Employer of record (EOR).
In this article, we’ll explain why you need to focus on the employee experience when using an Employer of record (EOR). We’ll walk you through the concept and some practical tips, too.
Table of Contents
What is employee experience ?
From the moment the employee tales a look at your job offer to the moment he’ll leave your company, everything that he will do, feel and see will be part of his employee experience. This concept may include:
- The onboarding
- The day-to-day activities
- The reporting and access to information
- The offboarding
A positive employee experience is fundamental for your business performance and it is an effective way to reduce turn over.
The five stage of employee experience
- Attraction/Recruitment:
This includes all steps leading to the recruitment of a new collaborator. To ensure a great employee experience from the beginningg, make sure to establish trust with your potential new hire. Ask yourself if the jobs advertisment were attractive enough? how will be the interview process? Are the prospectives hires updated regarding the process? All these questions will help you build a better employee experience.
- Onboarding
Once you have found your perfect match, you must take good care of the onboarding process. This part is critical as it will impact an employee’s tenure. When you partner with an EOR, this part is co-handle by your and your partner. Be sure to give your new hire the most relevant and valuable information so he can be confortable with his new job and situation.
- Development
- Retention
Replacing an employee is quite costly for a company. To avoid a high turnover, the company must do all it can to hold its existing employees by developing a strong employee retention strategy. To boost your employee retention, be sure to foster a culture of belonging at work, listen your employees and act when necessary.
- Offboarding
All employee will leave the company one day for various reasons. To reduce your turnover, make sure to understand well the reasons behind the employee’s decision. There is no better opportunity to improve and develop the employee experience for your current and future collaborators.
Why a excellent employee experience when using an Employer of record (EOR) is crucial ?
Wider Talent pool
A strong employee experience is one of your organization’s most powerful investments. It’ll lead to noticeable benefits such as a wider talent pool. When hiring global, combining a great employee experience from your company and a positive onboarding process from your EOR will undoubtedly allow you to attract the best talent available on the market.
Higher retention rate
If the employee go through a negative employee experience during the onboarding process, there is great chances that he will not maintain good relationship with your EOR partner and would be likely to leave your company sooner than expected.
Make sure your EOR partner takes care of your employees’ onboarding process as it is one of the main component of the employee experience and directly affect your retention rate.
How to evaluate the employee experience of your EOR partner?
How is the communication between you and your partner?
Communication is key in the onboarding process. To know if your EOR partner will be available for your employee, check their responsivness. If your EOR partner answer quickly and accurately, they may do the same when employee’s questions arise.
What are the experience of the employee they already onboarded ?
Feedbacks are important. And they have more weight if it comes from other onboarded employees.
Take a look at what the employees are saying about this EOR before signing. Of course, there is many other ways to help you choose your EOR partner and you can discover them here.
