Privacy Policy

Privacy policy and personal data protection

This privacy policy only governs the use of personal data on our website www.europortage.com including sub-pages. If you leave our website via a link or visit our presence on a social media platform, you also leave the scope of this privacy policy. 

Learn more about terms and conditions of the usage.

Privacy policy

Objective

This Privacy Policy and Personal Data Protection Policy (“Policy”) from EUROPORTAGE SERVIÇOS ADMINISTRATIVOS LTDA. (“Europortage”) represents our commitment to privacy and data security, in compliance with the requirements set forth in Brazil’s General Data Protection Law (LGPD – Law No. 13.709/18).

MAIN ITEMS OF THIS POLICY

Who are we?

Europortage acts as a data controller, defining purposes and methods of processing personal data.

Data processing

We only process personal data strictly necessary to provide our services and for business operations.

Subjects' rights

Data subjects have the full rights guaranteed under the LGPD, and Europortage is committed to upholding them.

Person in charge

For questions or to exercise your rights, please contact us at dpo@europartner.com.br.

LIABILITIES

Everyone working with or for Europortage has a role in protecting personal data and must follow this policy and the principles set by the LGPD.

Top management: Must lead by example, promote data protection culture, and support program implementation.
DPO: Ensures compliance, acts as liaison with data subjects and the National Data Protection Authority (ANPD).
Privacy Committee (CCPPD): Advises and acts on incidents or risks of non-compliance with LGPD.
Employees: Must follow best practices in information security, including:

  • Using strong, confidential passwords.

  • Avoiding sharing data with unauthorized parties.

  • Keeping data updated and deleting it when no longer needed.

PERSONAL DATA PROCESSED, PURPOSES, AND LEGAL BASIS

Europortage limits data processing to what is strictly necessary and complies with applicable laws. We process data for:

  • Contract execution with clients.

  • Registering financial operations in Brazil.

  • Cash flow management.

  • Legal and regulatory compliance.

  • Human resources activities.

Please refer to our Data Retention and Disposal Policy for further details on how long data is kept and when it is deleted.

COOKIES & Tracking technologies

We use cookies for different purposes:

  • Necessary cookies: Ensure accessibility and security features.

  • Analytical cookies: Help us understand user preferences and generate usage reports.

  • Marketing cookies: Enable personalized ads based on your interests.

External links may be present on our website. Europortage is not responsible for the privacy practices of third-party websites. We recommend users review their policies before providing any personal data.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate your activity with other personal information they or others may have about you — including your email address. We (or our service providers) may use this information to send marketing communications on our behalf. You may opt out of receiving this advertising at any time by visiting: https://app.retention.com/optout.

Unless required by law or court order, Europortage does not share user data with third parties for purposes other than those originally intended.

DATA SHARING

We may share personal data with:

  • Service providers and software/systems vendors.

  • Business partners (domestic and international), correspondents, paralegals, immigration agents, auditors, accountants, translators, etc.

All sharing is done in compliance with legal requirements. For international transfers, appropriate contracts and data protection clauses are required.

PERSONAL DATA SECURITY

Europortage adopts security, technical, and administrative measures in line with the LGPD to protect data from unauthorized access or accidental/unlawful incidents (e.g., loss, alteration, destruction). Current practices include:

  • VPN access control.

  • Admin login and password protection.

  • System access segmentation.

Only authorized personnel have access to personal data. In the event of a breach posing significant risk to data subjects, Europortage will notify the ANPD and the affected individuals.

STORAGE

Personal data is stored digitally (e.g., email, WhatsApp, Prosoft, server folders, Excel, communication platforms) and physically, and is deleted or anonymized when no longer needed — except where law requires retention.

Periodic audits ensure that no unnecessary or excessive data is stored, in line with LGPD principles.

RIGHTS OF DATA HOLDERS

Data subjects are entitled to the rights established in Articles 17 and 18 of the LGPD, including:

  • Confirmation of processing.

  • Access to data.

  • Correction of inaccurate data.

  • Anonymization, blocking, or deletion.

  • Information on sharing.

  • Right to withdraw consent.

  • Objection to processing.

Requests can be sent to dpo@europartner.com.br with proof of identity and details of the request. We will respond within 15 days, as provided by law.

POLICY VIOLATION

Any violation of this policy will be investigated, and appropriate disciplinary or corrective actions will be taken in proportion to the incident, in accordance with labor and civil law, while safeguarding the rights to due process.

PERSON IN CHARGE

Name: Antoine Reymondon
Email: dpo@europartner.com.br